Please try reinstalling your wifi adapter following the steps below. It takes less than a minute to do so and resolves most wifi issues.


Remove the wifi adapter:


  • Go to Device Manager: Right click on Windows button then select Device Manager


  • Expand Network Adapters, Right click on the Intel Adapter and select Uninstall

  • Check the box to remove the drivers then click OK



Reinstall the wifi adapter:

  • Right click on Network Adapters and select Scan for hardware changes. The wifi adapter will automatically be installed for you.



You should now be connected to the wireless network. If not, please let us know.