Remove and re-add Govs Gmail account from iOS devices

When enabling 2-Step for Govs Gmail, iOS devices will often require the removal and re-addition of the Govs account from the phone in order to sync the account. This applies to devices running iOS 11 and above.

 

Steps for removal:

  1. On your iOS device, tap to open the Settings app.

  2. Tap on Mail.

  3. Tap on Accounts.

  4. Tap on the account named Exchange or Govs depending on how it was named when you added it.

  5. At the bottom, tap on Delete Account.

  6. You will be prompted to confirm the deletion. Although the data is being removed from your phone, your Mail, Contacts, Calendars, Reminders, and Notes are saved to your Gsuite account and will sync back to your phone when you re-add the account.

  7. Wait for the deletion to complete. When you are returned to the list of your accounts, you have successfully removed your Govs Gmail account from your iOS device. 


 

Steps for re-add:

  1. Upon successful deletion, you will be returned to the list of your accounts. From this menu, tap on Add Account.

  2. Tap Google.

  3. Click “Continue” and then proceed to login to your Govs Google account.