If you're being asked to Sign In for one of our Adobe products, do not try to login. You may need to "re-license" or re-install your software. Use the appropriate link for your computer listed below. Within, you will find a folder named, License File.
Re-Licensing Adobe Software:
Download this folder.
Extract the contents to your computer (the desktop is fine).
Once the folder is extracted, run RemoveVolumeSerial.exe then run AdobeSerialization.exe
Installing Govs' Licensed Adobe Software
- Download the file for the software you wish to install. For example, right click on Acrobat and choose download.
- This will download the zip file to your downloads folder.
- Go to your downloads folder.
- Double click the zip file you just downloaded.
- Choose Extract All (on the menu bar above).
- Choose the defaults when extracting.
- Open the folder that was just extracted (it may auto open for you).
- Open the Build folder then run the Setup FILE (NOT the setup folder)
- It will let you know once the install is complete.
- Simply download the installation zip file for the software you want.
- Once downloaded, run the file to extract the installation file from the zipped file.
- Once extracted, run the installation pkg file.
- If you get an error regarding an unidentified developer, open Security and Privacy preferences (Apple menu->System Pref->Security & Privacy) then click Open Anyway.
Adobe Photoshop was used as the example above, but these instructions also apply to Acrobat, Illustrator, Premiere, or any other Adobe software program that we are licensed to use.
The most common Adobe product for Windows is Adobe Acrobat Reader (used to view pdf files). It's available for free on Adobe's website. If you only need to view PDFs, install Acrobat Reader.
Install Adobe Acrobat Reader
- First click here to go to the Adobe Acrobat Reader download page.
- Then uncheck the two boxes so you do not install the undesirable software.
- Click Install Now: